jitu26 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the rights you hold as a data subject under our care.
This Privacy Policy ("Policy") describes how jitu26 ("we", "us", "our", "the Operator", "the Platform") collects, processes, stores, uses, and protects personal data belonging to users ("you", "the User", "the Player", "the Member") who access or register with the jitu26 platform at https://jitu26.click.
jitu26 operates as an online casino and sports betting platform serving players primarily located in Malaysia, including Kuala Lumpur, Petaling Jaya, Shah Alam, Johor Bahru, Penang, and other cities and towns across the country. In providing our services — which include online slots, live dealer games, sports betting markets covering Liga Super Malaysia, EPL, UEFA competitions, UFC and other events, lottery products, and arcade games — we necessarily collect certain personal data in order to operate responsibly and in compliance with applicable legal obligations.
By registering an account with jitu26, depositing funds, or using any feature of our Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy forms part of our broader contractual framework alongside our Terms & Conditions and Responsible Gambling Policy.
We are committed to handling your personal data with integrity, transparency, and proportionality. This Policy is written in plain English and is intended to be readily understandable by all users of the jitu26 platform, without requiring legal expertise to interpret.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that directly or indirectly identifies a natural person, including name, identification number, contact details, financial information, device identifiers, and behavioural data. |
| "Data Controller" | jitu26, as the entity that determines the purposes and means of processing personal data collected through the Platform. |
| "Data Processor" | Any third-party service provider that processes personal data on behalf of jitu26 under a formal data processing agreement. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, organisation, use, disclosure, erasure, or destruction. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of the User's agreement to the processing of their personal data for one or more specific purposes. |
| "KYC" | Know Your Customer — the identity verification process carried out by jitu26 to confirm a user's identity and satisfy anti-money-laundering obligations. |
| "Cookie" | A small text file stored on a user's device by the Platform for session management, analytics, personalisation, or security purposes. |
jitu26 collects personal data across several categories depending on the nature of your interaction with the Platform. We collect only the data that is necessary for the specific purposes described in this Policy:
jitu26 collects personal data through the following channels and mechanisms:
jitu26 uses the personal data we collect for the following specific and legitimate purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Identity data, contact data, username and password |
| Identity verification (KYC) and age confirmation (21+) | Identity documents, date of birth, address proof |
| Processing deposits and withdrawals | Financial data, bank/e-wallet details, transaction history |
| Anti-money-laundering (AML) compliance | Transaction data, identity data, source of funds documentation |
| Fraud prevention and security monitoring | IP address, device data, login history, behavioural patterns |
| Responsible gambling monitoring and intervention | Gameplay history, wagering patterns, session duration data |
| Customer support and complaint resolution | Contact data, account data, support interaction records |
| Marketing communications (with consent) | Email address, phone number, preference data |
| Platform analytics and performance improvement | Aggregated technical and behavioural data (anonymised) |
| Legal obligations and regulatory compliance | Identity data, transaction data, KYC documentation |
jitu26 processes personal data on one or more of the following lawful bases, depending on the specific processing activity:
jitu26 does not sell, rent, or trade your personal data to any third party for their independent commercial purposes. We may, however, share your personal data with carefully selected third-party service providers and partners under the following circumstances:
We engage third-party data processors to perform specific services on our behalf. These include payment processing partners (covering DuitNow, FPX, Touch 'n Go, Boost, Maybank, CIMB, Public Bank, GrabPay, and international card networks), KYC and identity verification providers, licensed game studio partners, cloud hosting providers, customer support software providers, and analytics platforms. All such partners are bound by contractual data processing agreements that restrict them from using your data for any purpose beyond the specific service they are engaged to provide.
jitu26 may disclose personal data to governmental authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or regulatory instruction. In such cases, we will disclose only the minimum data required to satisfy the legal obligation.
In the event of a merger, acquisition, asset sale, or corporate restructuring involving jitu26, personal data held by the Platform may be transferred to the successor entity as part of that transaction, subject to equivalent privacy protections. Affected users will be notified in advance where practicable.
jitu26 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any overriding legal or regulatory retention requirements. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal & regulatory obligation |
| KYC verification documents | 5 years from last transaction | AML compliance requirement |
| Financial transaction records | 7 years from transaction date | Financial regulatory requirement |
| Gameplay and wagering history | 5 years from last session | Responsible gambling monitoring |
| Support interaction records | 3 years from last interaction | Dispute resolution and quality |
| Marketing preference data | Until consent withdrawn + 1 year | Consent-based processing |
| Technical and session logs | 12 months from session date | Security and fraud monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle management procedures.
jitu26 implements a layered suite of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected users, jitu26 will notify affected individuals without undue delay and take all reasonable steps to contain and remediate the breach.
jitu26 uses cookies and similar tracking technologies on our Platform to provide a functional, personalised, and secure user experience. A "cookie" is a small text file stored on your device when you visit the Platform.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for Platform operation — session management, authentication, security token maintenance. Cannot be disabled without affecting Platform functionality. | Session / Up to 24 hrs |
| Functional Cookies | Remember your preferences such as language settings, preferred game categories, and display options to personalise your experience. | Up to 30 days |
| Analytics Cookies | Collect aggregated, anonymised data about how users interact with the Platform to help us improve performance, navigation, and content relevance. | Up to 12 months |
| Security Cookies | Support fraud detection, anti-bot verification, and suspicious behaviour monitoring on the Platform. | Session / Up to 7 days |
You may configure your browser settings to block or delete cookies. However, please note that disabling essential cookies will impair the functionality of the jitu26 Platform and may prevent you from logging in, placing bets, or completing transactions. Disabling analytics or functional cookies will not prevent you from using core Platform features.
As a data subject, you hold the following rights with respect to the personal data that jitu26 holds about you. To exercise any of these rights, please contact us via the details in Section 16. We will respond to all verified requests within 30 calendar days.
You have the right to request a copy of all personal data that jitu26 holds about you, along with information about how it is processed and on what legal basis.
You may request that inaccurate or incomplete personal data held by jitu26 be corrected or updated to reflect your current and accurate information.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to overriding legal retention obligations.
You may request that processing of your personal data be restricted in certain circumstances — for example, while a data accuracy dispute is being resolved.
Where processing is based on your consent or a contractual necessity, you may request a copy of your personal data in a structured, machine-readable format.
You have the right to object to the processing of your personal data where that processing is based on jitu26's legitimate interests, including direct marketing.
jitu26 strictly prohibits the registration and use of its Platform by any individual under the age of 21. We do not knowingly collect personal data from minors. Age verification is conducted as part of our KYC process for all registered accounts.
If jitu26 becomes aware that personal data has been collected from an individual who is under 21 years of age, that account will be immediately suspended, all funds will be held pending investigation, and the personal data of the underage individual will be deleted as soon as practicable, subject to any applicable legal obligations.
Where you have provided explicit consent during registration or subsequently updated your account preferences, jitu26 may send you marketing communications including promotional offers, bonus announcements, VIP programme updates, and event notifications. These communications may be delivered via email or SMS.
You may withdraw your consent to receive marketing communications at any time by:
Please allow up to 5 business days for opt-out requests to take effect across all communication channels. Withdrawing marketing consent does not affect your ability to continue using the Platform or receiving essential transactional communications (such as deposit confirmations, withdrawal notifications, and security alerts), which are sent regardless of marketing consent status.
In providing our services, jitu26 may transfer personal data to third-party service providers whose operations are located outside Malaysia. Such transfers may include data processed by cloud infrastructure providers, KYC verification platforms, licensed game studio partners, and analytics systems.
Where personal data is transferred internationally, jitu26 ensures that appropriate safeguards are in place to provide a level of protection equivalent to that afforded under applicable Malaysian data protection law. These safeguards include contractual clauses in data processing agreements, assessments of the recipient country's data protection standards, and, where available, adequacy determinations or equivalent frameworks.
You may request further information about the specific safeguards applicable to international transfers involving your personal data by contacting us at the details provided in Section 16.
jitu26 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform services. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
Where changes to this Policy are material — particularly changes that affect your rights or the purposes for which your data is processed — we will notify you by email (to the address registered on your account) or via a prominent notice on the Platform, at least 14 days before those changes take effect.
For minor or administrative amendments, changes may take effect immediately upon publication. Your continued use of the Platform after any updated Policy is published constitutes your acknowledgement and acceptance of those changes. If you do not agree with the updated Policy, you may request account closure in accordance with the Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jitu26, please contact our Data Protection team using the following channels:
When submitting a data rights request, please include your registered account username, the specific right you wish to exercise, and any relevant details to help us locate and verify your data. We may require identity verification before actioning your request.
For questions related to our Terms & Conditions, please visit our Terms & Conditions page. For responsible gambling support, please visit our Responsible Gambling page.
Six core data-protection principles guiding how jitu26 handles every piece of your personal information.
All data in transit is protected by 256-bit SSL/TLS. Sensitive data stored on our servers is encrypted at rest with AES-256 — your information is secure whether moving or stationary.
jitu26 does not sell, rent, or trade your personal data to any third party for commercial gain. Your information stays within our platform and the strictly necessary service providers we engage.
We collect only the data needed for specific, legitimate purposes. We do not use your data for unrelated activities or share it beyond what is necessary to deliver our services to you.
You always know what data we hold, why we hold it, and on what legal basis. This Policy is written in plain English and updated promptly whenever our practices change.
Access, rectify, delete, or port your data at any time. Withdraw marketing consent with a single click. We respond to all verified data rights requests within 30 calendar days.
We keep your data only as long as necessary. Once retention periods expire, data is securely deleted or anonymised — we do not accumulate unnecessary records of your activity.
Questions about your personal data? Our support team is available 24/7. Or head back to the homepage and explore everything jitu26 has to offer.
For players aged 21 and above only. Please play responsibly.